Pengaruh digital transformation dan digital competence terhadap employee performance pada Dinas Tenaga Kerja, Penamaan Modal, Pelayanan Terpadu Satu Pintu Kota Malang

INDONESIA:
Penelitian ini bertujuan untuk menganalisis pengaruh digital transformation dan digital competence terhadap employee performance dimediasi adaptablity pada pegawai Dinas Tenaga Kerja, Penanaman Modal, Pelayanan Terpadu Satu Pintu (DISNAKER PMPTSP) Kota Malang. Penelitian menggunakan pendekatan kuantitatif dengan jenis penelitian eksplanatori. Populasi penelitian berjumlah 75 pegawai yang seluruhnya dijadikan sampel dimediasi teknik sampling jenuh. Data dikumpulkan menggunakan kuesioner berskala Likert dan dianalisis menggunakan Structural Equation Modeling-Partial Least Squares 4 (SEM-PLS). Hasil penelitian menunjukkan bahwa digital transformation berpengaruh positif dan signifikan terhadap employee performance, sedangkan digital competence tidak berpengaruh signifikan terhadap employee performance. Digital transformation juga tidak berpengaruh signifikan terhadap adaptablity, sementara digital competence berpengaruh positif dan signifikan terhadap adaptablity. Selanjutnya, adaptablity berpengaruh positif dan signifikan terhadap employee performance. Hasil uji mediasi menunjukkan bahwa adaptablity tidak mampu memediasi pengaruh digital transformation terhadap employee performance, tetapi mampu memediasi pengaruh digital competence terhadap employee performance. Temuan ini menunjukkan bahwa peningkatan employee performance tidak hanya dipengaruhi oleh penerapan teknologi digital, tetapi juga oleh kemampuan pegawai dalam beradaptasi terhadap perubahan yang didukung oleh digital competence yang memadai.

ENGLISH:

This study aims to analyse the influence of digital transformation and digital competence on employee performance through adaptablity among staff at the Malang City Department of Manpower, Investment, and One-Stop Integrated Services (DISNAKER PMPTSP). The study employs a quantitative approach with an explanatory research design. The study population consisted of 75 staff members, all of whom were included in the sample using a saturation sampling technique. Data were collected using a Likert-scale questionnaire and analysed using Structural Equation Modelling-Partial Least Squares (SEM-PLS). The results indicate that digital transformation has a positive and significant effect on employee performance, whilst digital competence does not have a significant effect on employee performance. Digital transformation also had no significant effect on adaptablity, whilst digital competence had a positive and significant effect on adaptablity. Furthermore, adaptablity had a positive and significant effect on employee performance. The results of the mediation test showed that adaptablity was unable to mediate the effect of digital transformation on employee performance, but was able to mediate the effect of digital competence on employee performance. These findings suggest that improvements in staff performance are influenced not only by the adoption of digital technology, but also by staff’s ability to adapt to change, underpinned by adequate digital skills.