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Sya'roni, Yusuf (2024) Pengaruh kualitas produk, kualitas pelayanan dan electronic word of mouth (e-wom) terhadap niat beli ulang dengan mediasi kepuasan konsumen pada produk Erigo official shop marketplace Shopee di Kota Malang. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.