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Leonisti, Annisa Aklysta (2024) Analisis kualitas layanan pengguna Perpustakaan Pusat Institut Teknologi Nasional Malang menggunakan metode LibQUAL+TM. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.

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Gedung Abdurrahman Wahid

Jl. Gajayana No.50, Dinoyo, Lowokwaru, Malang,

Jawa Timur 65149, Indonesia

Email: csc@uin-malang.ac.id