Items where Author is "Laili, Silvia Nur"
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Thesis
Laili, Silvia Nur (2025) Pengaruh service quality, customer experience, dan brand image terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi: Studi pada nasabah PT Bank Syariah Indonesia, Tbk. KCP Mojokerto Gajah Mada. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.