Miranda, Miranda (2019) Pengaruh komitmen organisasi dan konflik terhadap turnover intention di mediasi oleh work engagement: Studi kasus PT Murni Mapan Makmur. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.
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Abstract
INDONESIA:
Karyawan merupakan faktor penting pada jalannya suatu organisasi, tanpa adanya sumber daya manusia perusahaan tidak dapat berjalan sesuai dengan tujuan yang dimilikinya, serta senantiasa menjaga agar tetap setia pada perusahaan, sehingga meminimalisir karyawan untuk keluar (turnover) dari perusahaan. Turnover yang tinggi salah satu penyebabnya adalah komitmen organisasi rendah yang dimiliki oleh karyawan. Komitmen merupakan bagian dari loyalitas karyawan terhadap perusahaan, selain itu adanya konflik yang tinggi didalam perusahaan. Dan keterikatan karyawan yang sering disebut “work engagement” yang rendah pula. Tujuan penelitian ini adalah untuk mengetahui pengaruh komitmen organisasi, dan konflik terhadap turnover intention melalui work engagement.
Metode penelitian ini menggunakan kuantitatif, lokasi di PT Murni Mapan Makmur, dengan jumlah populasi sebanyak 387 karyawan, serta menggunakan teknik propotional random sampling sehingga didapatkan jumlah sampel sebanyak 80 karyawan. Teknik pengumpulan data menggunakan kuesioner dianalisis melalui uji jalur atau path analysis.
Hasil penelitian menunjukkan hasil bahwa, komitmen organisasi, konflik, dan work engagement secara simultan atau bersama-sama berpengaruh terhadap tunrover intention, secara parsial komitmen organisasi tidak berpengaruh signifikan terhadap turnover intention, akan tetapi konflik memiliki pengaruh yang signifikan terhadap turnover intention. Tidak ada pengaruh komitmen organisasi secara tidak langsung melalui work engagement terhadap tunover intention, namun ada penaruh tidak langsung yang terjadi pada konflik melalui work engagement terhadap turnover intetnion.
ENGLISH:
Employees are an important factor in the course of an organization, without the human resource, a company cannot run as well as the purpose of it, and always keep them loyal to the company, so that can minimized the employees that come out (turnover) from the company. The low level of employees’ organizational commitment is one of the causes of the high level of turnover. The commitment is part of employees’ loyalty to the company. In addition, the other causes are the high conflicts in the company and the low level of employees’ work engagement. The purposes of this research are to know the effect of organizational commitments, and the conflict against turnover intention through work engagement.
The research method in this current research is qualitative method. It is conducted at PT Murni Mapan Makmur, with 387 employees as a population. The current research applying proportional random sampling technique which obtains 80 samples of the population. The data collection technique using questionnaire that analyzed by path analysis.
The finding shows that the organizational commitment, conflict, and work engagement are simultaneously affect the turnover intention. Partially, the organizational commitment has no significant effect toward turnover intention, but the conflict has significant effect toward it. There is no indirect effect of the organizational commitment trough work engagement toward turnover intention, but there is indirect effect that happen on the conflicts trough work engagement toward turnover intention.
Item Type: | Thesis (Undergraduate) | ||||||
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Supervisor: | Siswanto, Siswanto | ||||||
Contributors: |
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Keywords: | komitmen organisasi; konflik; turnover intention; work engagement; organizational commitment; conflict | ||||||
Departement: | Fakultas Ekonomi > Jurusan Manajemen | ||||||
Depositing User: | Heni Kurnia Ningsih | ||||||
Date Deposited: | 22 Jun 2020 11:23 | ||||||
Last Modified: | 22 Jun 2020 11:23 | ||||||
URI: | http://etheses.uin-malang.ac.id/id/eprint/15545 |
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