Items where Author is "Zakiyah, Nadiya Fikriyatuz"
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Thesis
Zakiyah, Nadiya Fikriyatuz (2017) Analisis kualitas pelayanan dan pengaruhnya terhadap kepuasan konsumen pada PT. Pos Indonesia Kantor Cabang Malang. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.