Items where Author is "Zafirah, Zafirah"
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Thesis
Zafirah, Zafirah (2014) Analisis kualitas pelayanan terhadap kepuasan pelanggan pada maskapai penerbangan Lion Air di Bandar Udara Mutiara Sis Al-Jufri Palu. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.