Items where Author is "Shodik, Jakfar"
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Thesis
Shodik, Jakfar (2004) Pengaruh kualitas pelayanan terhadap loyalitas pelanggan pada Bank Perkreditan Rakyat (BPR) Gunung Ringgit Dinoyo Malang. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.