Items where Author is "Nengseh, Titik Erni"
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Nengseh, Titik Erni (2009) Pengaruh kualitas pelayanan terhadap kepuasan pelanggan dan dampaknya terhadap loyalitas pelanggan Kosmetik Inez di Gajah Mada Department Store Malang. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.