Items where Author is "Cahyaningrum, Ditasari"
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Cahyaningrum, Ditasari (2024) Pengaruh service quality dan customer relationship management terhadap loyalitas nasabah yang dimediasi oleh kepuasan nasabah di Bank Syariah Indonesia (BSI) Kota Malang. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.