Pengaruh Leader Member Exchange (LMX) dan stres kerja terhadap Turnover Intention: Studi kasus pada PT. Bank Tabungan Negara (Persero) Tbk. kantor cabang Gresik

INDONESIA:

Penelitian ini dilakukan berdasarkan survei PWC (Price Waterhouse Coopers) Indonesia terhadap industri perbankan di Indonesia menunjukkan keluar-masuk karyawan (turnover). Survei yang dilakukan PWC Indonesia tersebut menunjukkan sumber daya manusia di industri perbankan sering berpindah-pindah perusahaan. Berdasarkan survei di atas, studi mengenai Turnover Intention karyawan di sektor perbankan khususnya di Bank BTN adalah hal yang perlu untuk di lakukan untuk memprediksi seberapa besar faktor stres kerja, dan hubungan atasan-bawahan mempengaruhi niat untuk pindah karyawan. Saat ini permasalahan tingginya tingkat turnover intention telah menjadi masalah serius bagi banyak perusahaan.

Penelitian ini dilakukan di PT Bank Tabungan Negara (Persero) Kantor Cabang Gresik. Semua populasi dijadikan sampel sembanyak 35 karyawan. Dalam penelitian ini analisa data yang digunakan adalah model regresi linier berganda. Sebelum melakukan analisis regresi, dilakukan uji validitas, reabilitas dan uji asumsi klasik, sehingga data yang dihasilkan akan baik.

Berdasarkan hasil penelitian dapat disimpulkan bahwa variable Leader Member Exchange (X1), Stres Kerja (X2), secara simultan berpengaruh terhadap Turnover Intention. Sedangkan secara parsial Lader Member Exchange (X1) berpengaruh negatif terhadap Turnover Intention, dan Stres Kerja (X2) mempunyai pengaruh yang signifikan terhadap Turnover Intention. Hal ini ditunjukkan dari hasil perhitungan uji F (Serentak) yang menunjukkan bahwa F-hitung > F-tabel dan juga dari hasil perhitungan uji t (parsial) yang menunjukkan bahwa t-hitung > t-tabel. t-Hitung sebesar -3.892 dengan signifikansi t sebesar 0.000. Karena t-hitung lebih kecil daripada t-tabel (2.036). variable yang mempunyai pengaruh paling dominan terhadap turnover intention adalah Stres Kerja (X2). Hal ini ditunjukkan dari hasil perhitungan leader member exchange hasil signifikan sebesar 0.000 terhadap turnover intention, sedangkan stress kerja memiliki hasil signifikan 0.004 terhadap turnover intention.

ENGLISH:

This study was conducted based on a PWC survey (Price Waterhouse Coopers) Indonesia to the banking industry in Indonesia shows employee's turnover. The survey conducted by PWC Indonesia shows that human resources in the banking industry often change companies. Based on the above survey, studies on Turnover Intention of employees in the banking sector, especially in Bank BTN are some things necessary to do in order to predict how big the factor of job stress, and superior-subordinate relationship affects the intention of employees to move to another company. Nowadays, the matter of high level turnover intention has become a serious problem for many companies.

This research was conducted at the Bank Tabungan Negara (Persero) Branch Office Gresik. All the population are sampled as many as 35 employees. In this study, the data analysis used is multiple linear regression model. Before performing regression analysis, validity test, reliability and classic assumption test are done, so that the data result is will be good.

Based on the results of this study it is concluded that the variable of Leader Member Exchange (X1), Job Stress (X2), affect the Turnover Intention simultaneously. While partially, Leader Member Exchange (X1) affect the Turnover Intention negatively and Job Stress (X2) have a significant influence to the Turnover Intention. It is shown from the calculation of the F test (Unison) which shows that the F-count > F-table and also from the calculation of the t-test (partial) showed that t count > t-table. t-Count equals -3892 with significance t of 0,000. Because of t-count is smaller than t-table (2036). the variable that has most dominant influence on the turnover intention is Job Stress (X2). It is shown from the calculation of the leader member exchange with significant results of 0,000 to the turnover intention, whereas job stress had significant results of 0.004 to the turnover intention.