Ardianto, Ipnu Andre (2019) Pengawasan Badan Penyelesaian Sengketa Konsumen (BPSK) Kota Malang terhadap bentuk perjanjian sewa lahan dalam layanan jasa parkir Kota Malang perspektif Islam. Undergraduate thesis, Universitas Islam Negeri Maulana Malik Ibrahim.
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Abstract
INDONESIA:
Menurut Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen Pasal 52 Huruf C BPSK Kota Malang memiliki tugas dan wewenang melakukan pengawasan terhadap pencantuman klausula baku. Sehingga, BPSK Kota Malang memiliki tugas untuk melakukan pengawasan klausula baku. Namun, klausula baku berupa perjanjian sewa lahan dalam layanan jasa parkir masih tercantum dalam karcis parkir di salah satu mall di Kota Malang.
Penelitian ini bertujuan untuk mengetahui pengawasan BPSK Kota Malang terhadap bentuk perjanjian sewa lahan dalam layanan jasa parkir perspektif Islam
Penelitian ini tergolang kedalam jenis penelitian hukum empiris yang meneliti fenomena hukum. Pendekatan yang digunakan yuridis sosiologis. Metode pengumpulan data primer melalui wawancara langsung. Metode analisis data yang digunakan dalam penelitian adalah analisis data model Miles dan Huberman. Metode pengolahan data dengan tiga alur kegiatan yaitu reduksi data, penyajian data, dan penarikan kesimpulan.
Hasil penelitian ini menunjukan bahwa BPSK Kota Malang tidak mengetahui ada perjanjian sewa lahan dalam layanan jasa parkir, pengawasan yang dilakukan BPSK Kota Malang dilakukan ketika ada laporan dari konsumen. Menurut Islam pengawasan adalah bentuk tanggung jawab, amanah, dan keadilan. pelaksanaan pengawasan tidak hanya dilakukan ketika ada laporan. Untuk melaksanakan pengawasan dengan baik dilakukan dengan beberapa teknik yaitu teknik inspeksi, teknik membuka diri untuk kepentingan rakyat, teknik pengawasan publik, dan lembaga hisbah.
ENGLISH:
According to Law Number 8 year 1999 concerning on Consumer Protection Article 52 Letter C BPSK of Malang City has the duty and authority to supervise the inclusion of standard clauses. Thus, BPSK Malang City has the duty to supervise the standard clause. However, the standard clause in the form of land lease agreement in parking services is listed in the parking ticket at one of the malls in Malang City.
This study aims to determine the supervision of BPSK Malang City on the form of land lease agreements in parking services based on the Islamic perspective.
This research is empirical legal research that examines legal phenomena. The approach used by sociological juridical. Methods of collecting primary data are direct interviews. The data analysis method used in the study was the data analysis model of Miles and Huberman. Data processes methods with three activity lines namely; data reduction, data presentation, and conclusion drawing.
The results of this study show that BPSK of Malang City have not known of any land leasing agreements in parking services, managing which is done by BPSK of Malang City when there were reports from consumers. According to Islamic Law supervision is a form of responsibility, trust, and justice. The implementation of supervision is not only done when there are reports. To carry out supervision properly it is carried out with several techniques, namely inspection techniques, techniques for opening up for the interests of the people, public supervision techniques, and hisbah institutions.
Item Type: | Thesis (Undergraduate) | ||||||
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Supervisor: | Nasyi'ah, Iffaty | ||||||
Contributors: |
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Keywords: | pengawasan; badan penyelesaian sengketa konsumen kota malang; perjanjian sewa lahan; layanan jasa parkir; perspektif islam; supervision of the consumer dispute settlement agency of malang city; land lease agreement;parking services; islamic perspective | ||||||
Departement: | Fakultas Syariah > Jurusan Hukum Bisnis Syariah | ||||||
Depositing User: | Anisa Putri | ||||||
Date Deposited: | 01 Feb 2020 13:16 | ||||||
Last Modified: | 01 Feb 2020 13:16 | ||||||
URI: | http://etheses.uin-malang.ac.id/id/eprint/15944 |
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